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IP Telephony/VoIP
Modern Communications can open up the world of IP telephony to any network-connected business.
VoIP services send your voice as a digital signal that travels over the Internet. Typically you will need the necessary infrastructure of a broadband (high speed Internet) connection. This can be through either a cable modem, or high speed services such as DSL or a local area network. Phones plug directly into your broadband connection and operate like a traditional telephone, although you can use a computer and a headset.
We offer:
- Analysis to determine IP telephony savings and suitability, reviewing your calls costs and auditing your infrastructure
- VoIP hardware from the market leaders
- Installation and testing
- Advanced VoIP call handling
- Detailed monitoring and reporting capabilities
- Unified online billing
- Communications concierge – a one call, personally guaranteed resolution to any issue or problem. Our performance is backed by a Service Level Agreement.
IP Telephony Solutions
*SIP TRUNKS is one of the first true IP transit services on the market, connecting your offices directly into the Modern network using an IP backbone, providing full PSTN connectivity. This is more cost effective than ISDN, as we simply connect your site and our network according to the level of bandwidth needed and when and where we need to connect to.
- A converter delivers cost effective, reliable and secure IP Telephony to legacy PBXs, acting as an IP Gateway whilst providing back-up cover over the PSTN using any remaining ISDN connections.
Hosted Solutions
Hosted Telephony removes the need for businesses to purchase and maintain their own systems whilst still providing all the benefits of VoIP. Fully managed hosted services are maintained by the provider, eliminating engineering costs and outlay for new hardware.
*SoHo IPT is a hosted solution providing a full range of telephony features over any existing broadband connection using existing analogue phones. FeaturePlus is suitable for small business users, typically 1-4 lines per office. Calls are routed over your broadband connection through the Modern Communications network, so you will benefit from lower calling costs. Combine this with FREE site-to-site calls and you will see a reduction in your telephone bills and yet improved functionality with your service.
*SME IPT is a hosted telephony system designed for multi-site small businesses with up to 100 staff, offering powerful features to reduce your total costs and improve the productivity and image of your business.
SME IPT provides SME & corporate-sized businesses a real alternative to traditional hardware-based telephone systems. This hosted voice service allows you to take advantage of the voice features you use within your business today but also intelligent features that can only be delivered from a hosted environment.
