0870 - Changes
As of the 1st August, there will be changes to the 0870 numbers (Ofcom). The reason behind this is to rebuild the confidence in NGN’s (Non Geographic Numbers), by restoring the Geographic link for 0870 ‘National Rate’ calls. This leads us to have to charge for the calls, as we would for Geographic Numbers (01 or 02), and this will be included in any call packages.
There are however 4 options available:
1. Continue with the 0870 number and accept the charges. The service will continue as normal and routing will not be affected. The charge will be @ 3.5ppm fee.
2. Cease the existing 0870 number. This can be done immediately or when the new regulations come into place (1st August 2009)
3. Migrate the service to another NTS number. Should you require Revenue Sharing, we recommend 084* numbers (if you replace your 0870 number to a 0844 number from Modern, you will receive the ongoing benefit of 1ppm revenue).
a. Numbers can be run in parallel to ensure no loss of business, e.g. continue to run 0870 number with an announcement that the number is changing. This will help your customers get accustomed to the changes. When the changes come into effect, you can then either cease the number or leave it on advising customers of the number they need to dial.
Modern would like to be of assistance and guide you through this change, while advising you on a suitable solution for your business.
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