Technologies & Services: IP telephony
With a broadband connection, it’s possible to route voice telephony calls over the internet, Local Area or Wide Area Networks. Compared to landlines, Voice over Internet Protocol (VoIP) can provide substantial savings– particularly for long distance calls.
VoIP with Modern.
Modern opens up the world of IP telephony to any network connected home office or business. VoIP phones are now readily available, removing the need to place online calls via a PC. We offer:
- Cost analysis to determine IP telephony savings
- VoIP hardware from the market leaders
- Advanced VoIP call handling
- Detailed monitoring and reporting capabilities
- Unified online billing
- Communications concierge – a one call, personally guaranteed resolution to any issue or problem. Our performance is backed by a Service Level Agreement.
What’s involved?
Typically the necessary infrastructure – broadband connection and internal office networks – are already in place. By auditing the network, and your voice call patterns, Modern can ensure the most appropriate IP telephony investment. We will:
- Audit the infrastructure for suitability
- Review your current call usage patterns and costs
- Prepare a business case for IP telephony – if appropriate
- Recommend and supply any additional hardware necessary
- Install and test the VoIP systems
- Guarantee VoIP availability with a Service Level Agreement
- Provide professional helpdesk support